Category » DSL Broadband Customers

There were 6 articles found in this category:

1. DSL Terms and Conditions
   Click here to view your terms and conditions.
2. I want to change my DSL package. How can i upgrade or downgrage my account?
   Click here to view our current residential DSL packages. Click here to view our current business DSL packages. Should you wish to upgrade or downgrade to any of these packages please call our Sales Team on 1800 28 58 28. A Sales Agent will test your line's suitablity for additional bandwidth we ...
3. How do i cancel my DSL subscription?
   If you are unhappy with any aspect of our service we want to hear from you. Please call our Customer Care team on lo-call 1890 940 400 or email cancellations@digiweb.ie As per terms and conditions we require 30 days notice in writing (letter, email or fax) for all cancellations. Once your cancel ...
4. I'm having problem's with my DSL connection.
   Click here for frequently asked technical questions and troubleshooting documentation. If you are still having problem's please call our technical support team on Lo-Call 1890 940 405 or by email support@digiweb.ie they will be delighted to help you. Our technical support department are availab ...
5. Can I transfer my DSL account into someone elses name?
   If you would like to transfer your account into someone else's name please call our Sales Team on 1800 28 58 28 . A sales agent will arrange to contact the new client and obtain payment details. Please note an admin charge may apply.
6. I'm moving premises. Can i have my DSL connection relocated?
   Unfortunatly due to the nature of DSL technology it is often not possible to directly move your DSL service between premises. In most case's you will need to cancel your orginal connection and re-order at your new premises. Please call our Sales Team on 1800 28 58 28 who will be happy to assist ...