Digiweb Tooway Satellite- Fair Access Policy

Please note this article is only relevant for Satellite Broadband Customer's on Tooway Value, Tooway Plus, Tooway Extra & Tooway Pro.

Digiweb Tooway service is graded into four different packages: Value, Plus, Extra and Pro, with a Fair Access Policy designed to ensure that exceptional usage by a few customers does not negatively impact on the normal usage of other customers.

Each package offers an agreed monthly traffic usage which is implemented on a rolling four weekly period. I.e. Traffic used within past four weeks must not exceed agreed monthly usage otherwise service will be temporarily slowed down until usage falls back in line with fair access policy. Traffic is defined as both downloaded and uploaded data. Traffic does not reset at the end of each four week period. Rather as mentioned above it is monitored on a four week rolling basis. This means that the traffic monitor always totals your traffic usage over the last four weeks.

Table below shows available monthly traffic per package: