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1. DSL FAQ's
   Frequently Asked Questions After DSL installation there is noise on my phone line Check there is filters installed on all phone extensions in the house. These are used to filter out any noise cau...
2. Metro FAQ's
   SERVICE and USAGE Is there anything different about using the Metro voice service and my home phone? Can I port (move) my existing phone number and what is the cost? Can I port my phone number f...
3. Mobile Frequently Asked Questions
   What do I need on my computer to connect to the Service? Operating System: Windows® Vista, XP, 2000 Red Hat® Enterprise Linux® WS4 MAC OS® X 10.3, 10.4 RAM: 128MB Hard Di...
4. Wireless Frequently Asked Questions
   I'm in one of those towns – can I get the service ? I'm outside the coverage area or in another town – is there any way to get the service ? Can I install the equipment myself ? Wher...
5. Common Wireless Router Problems
   Common Wireless Router Problems I am having problems maintaining a usable signal to my wireless router. This is most likely due to problems with noise, interference, distortion and echo. Mos...
6. Digiweb Customer Care Code of Practice for Complaint Handling
   Digiweb Customer Care Code of Practice for Complaint Handling Digiweb is committed to ensuring that customers receive excellent customer service when contacting us. Complaint Handling Pr...
7. Managing MSSQL 2005 Databases
   Once you have created a login, you can create databases. To access a database, you need to create DB users. Creating MSSQL Logins Logins are used to access MS SQL server and to create DB use...
8. Control Panel Password
   Changing Your Control Panel Password You need your control panel password to log into the control panel. Initially, this password is the same as your FTP...
9. Changing your FTP password
   Changing Your FTP Password You need your FTP password to upload your site to the server. Initially, this password is the same as your Control Panel pas...
10. Changing Control Panel Language
    Changing Control Panel Language To change the language of the control panel: Select Language in the User menu. On the page that appears, select the preferre...
11. Server Aliasing
    Server Aliasing Server aliases are additional names for your virtual host. Unlike domain aliases, they are not added to your DNS zone, and ...
12. What is traffic?
    Summary Traffic Traffic is the data transferred to and from your website by your visitors plus the data transferred to and from your mailb...
13. Changing MySQL disk quota.
    To change MySQL disk quota, do the following: Select MySQL DBs in the Databases menu. Click the MySQL Database or the Edit icon on its right: Click the Change button against the Qu...
14. Changing user passwords.
    To change user password in the MySQL database, do the following: Select MySQL DBs in the Databases menu. Click the MySQL Database or the Edit icon on its right:...
15. Deleting Users and changing their passwords.
    To delete the PgSQL database user, do the following: Select PGSQL Users in the Databases menu. Click the Trash icon next to the user name on the ...
16. Changing PgSQL disk quota
    PgSQL disk quota is the maximum allowed size of one PgSQL database. If you exceed this quota, you'll be charged for overlimit at a diffe...
17. Changing MS SQL Database quota
    Total quota size is the disk space allocated for the database file and the transaction log file. Database/Transaction Log file quota r...
18. I'm moving premises. Can i have my Metro connection relocated?
    Yes!! If you are changing your address we can arrange to have your Metro system re-located subject to there being coverage in your new area. We currently have some excellant re-location promotion'...
19. I'm moving premises. Can i have my Satellite Broadband connection relocated?
    Yes!! If you are changing your address we can arrange to have your Satellite Broadband system moved to your new premises. Please call our Business Sales team on 1800 941 000, re-location price wil...
20. Voice Bundle Terms and Conditions
    DISTANCE SELLING IMPORTANT! If you order any Service (as defined below) from Digiweb either over the internet, the telephone, by mail order or any other distance selling method you can cancel t...